Frequently Asked Questions
Who is this event for?
Bridging the Gap brings together professionals working across family conflict, separation and support systems. This includes mediators, legal professionals and judiciary, therapists and psychologists, researchers, educators and those with lived experience shaping practice.
What connects this room is not role but a shared commitment to improving outcomes for children and families.
What Does My Registration Fee Include?
Your ticket provides full access to the two-day conference experience.
This includes:
• Access to all keynote sessions, panels and breakout discussions
• A live performance exploring the realities of family justice in practice
• A drinks reception at the end of day one
• Refreshments throughout the day, including morning pastries, lunch and afternoon service
• Opportunities to connect with speakers and fellow delegates
The event is designed to balance structured learning with meaningful connection.
Will sessions count towards CPD or CLE?
Many sessions are designed to support continuing professional development. Where applicable, specific sessions may offer certification for CPD or CLE. Further details will be shared with delegates in advance of the event.
Where Can I Stay?
A preferential delegate rate is available at the Montcalm Mayfair for those wishing to stay on site. Staying at the venue offers a more connected experience across both days, allowing for continued conversation and informal networking beyond the sessions.
The hotel also offers spa facilities, providing an opportunity to pause and recharge between sessions or extend your stay. There are also a wide range of alternative accommodation options nearby to suit different preferences.
Set in the heart of Mayfair, just moments from Hyde Park, the conference takes place during London’s festive season, with Winter Wonderland and the city’s Christmas atmosphere on your doorstep. Many delegates choose to extend their stay into the weekend.
Will there be opportunities to connect with others?
Yes. Connection is a central part of the event. The programme has been designed with more space for conversation following feedback from our previous conference, including extended breaks, shared spaces and informal networking opportunities throughout both days.
A drinks reception is held at the end of day one, followed by an optional evening social in the Library with basket food and a Great British pub quiz for those who wish to continue conversations in a more relaxed setting.
Is the evening social included in the ticket?
The evening social on day one is optional and not included in the conference ticket price.
If you would like to join us, it is now possible to purchase a 'PLUS' ticket which includes the Optional Social Evening - you will find full details on the ticketing pages.
What time does the event start and finish?
The conference runs across two days:
• Day one begins at 9:00am and concludes with the evening reception
• Day two begins at 9:00am and finishes mid-afternoon
Full timings will be shared with delegates ahead of the event.
Can I attend only one day?
Tickets are currently offered for the full two-day experience to support continuity, connection and depth of learning.
What should I wear?
There is no formal dress code. Most delegates choose smart-casual attire that is comfortable for a full day of sessions and conversation.
Do you offer refunds?
Tickets are non-refundable. If you are unable to attend, you are welcome to transfer your place to a colleague. Please contact us in advance so we can update delegate details.
In exceptional circumstances, requests may be considered at our discretion.
Please follow the links to read our Cancellation & Refund Policy and Terms & Conditions.
